FAQ

ASYEU

FAQ

Where is ASYEU

The ASYEU studio is based in Scotland's capital, Edinburgh.

Delivery

Currently we only deliver to:

UK (3-5 working days)
EUROPE (5-14 working days)
USA (5-14 working days)

Deliveries outside the EU may be subject to customs/duty fees. You will be responsible for paying any fees incurred when receiving your items.

If you are outside these areas please email us at support@asyeu.com

Returns & Exchanges

No hassle returns or exchanges within 30 days. Please email us at support@asyeu.com to arrange a return or exchange.

Where do you make your products

All of our products and productions are made in Britain where possible. ASYEU believes our customers have the right to know where the products they are buying have come from. We illustrate the supply chain locations of every product we make.

Do you sell in other stores

Yes, we do supply other stores. We look at these stores as partners rather than wholesale accounts. We work with partners who understand our story, and what we are about.

How do you process payments

We currently use PayPal to process our payment. Customers will be forwarded to PayPal at checkout.

If PayPal is not an option, please email support@asyeu.com and we will sort something out.

Contact

If you've got any questions, comments or suggestions, please let us know. Please email hello@asyeu.com